Contact Us: info@rentsnaphappy.com Phone: 512-767-0174

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Terms & Conditions

 

  1. Liability
    1. Damages

                            i.      We understand that minor damages may occur (ie. Scratches, scrapes, etc.)  As long as the camera can still function and is rentable, this is fully covered, at no extra charge.  However, we are not responsible for damages to the cameras that affect their ability to function, unless Damage Insurance is purchased.  If a camera is damaged and the renting party did not purchase Insurance, the renting party is responsible for the cost to repair or replace the camera, whichever is less.  In the event that Damage Insurance is purchased, the renting party is not responsible for any damages.  We highly recommend purchasing this insurance. 

                          ii.      We are not responsible for theft of the cameras or memory cards.  Unfortunately, we cannot offer theft insurance as no one would ever return our cameras!  In the event that a camera is stolen, the renting party is responsible for the replacement cost.  Replacement cost is $100 per camera, and $20 per memory card.  It has been our experience that theft at weddings is extremely rare.  If you are concerned about this, there are a few methods that may help.  First, you could distribute using a check-in, check-out system.  Second, you might only distribute to trusted members of the wedding party. 

    1. Camera Functionality

                           i.      Should a camera fail to operate functionally, please let us know and we will happily refund the cost of the individual camera rental.  If a package deal was purchased, the individual cost of the cameras will be refunded. (Example - If a package deal was purchased for $200 and one camera fails to operate, we will refund $21.95, which is the cost of an individual camera.)

    1. Picture Quality

                          i.      We have taken great care to select cameras that are of high quality and yet simple to operate.  We believe strongly in the benefits of having candid shots taken at your event.  Having said that, we are not responsible for the quality or picture taking expertise of your guests.

    1. Time of Delivery/Pickup

                         i.      Cameras will arrive one business day prior to the event.  Cameras must be return shipped within two days following the event.  If this condition is not met, a late fee may be assessed.

    1. Delivery of Photo CD’s

                         i.      We will mail your CD’s to the location specified by you within five (5) business days after return of the cameras. 

              f.    Cancellation

                         i.       If you cancel your reservation up to two weeks prior to your event, the entire purchase price is fully refundable.  If you cancel after this time period, a cancellation fee will be assessed in the amount of 25% of the total invoice.

  1. Privacy
    1. We take your privacy very seriously and take great care to never share your personal information with any third party, without your consent.  The only exception to this are our technology partners, Google Checkout, who handles our payment processing and Kodak Galleries, who hosts the online photo galleries.  These partners may have access to select portions of your information, as needed.  We do not claim liability for these outside entities. 

      We collect and store the data that you submit to us and this is stored on our servers, which are secured behind industry standard firewalls.  However, this data never leaves our domain and we refuse to sell, share or distribute to anyone that is not expressly permitted by you, the customer.  This policy extends to your photos that we process.  We typically store your photos on our servers for a period of two months following your event, to make sure that you received everything and are satisfied.  After this period of time, your photos are deleted from our servers and we no longer have access to them.  If you wish for us to handle this differently, please request and we are happy to accommodate.